Privacy Policy
Billionaire Concierge Ltd
Last updated: 21 October 2026
1. Introduction
Billionaire Concierge Ltd (“Billionaire Concierge”, “we”, “us” or “our”) respects the privacy of its clients, prospective members and website visitors.
This Privacy Policy explains how we collect, use, store and share personal information when you visit billionaireconcierge.com, enquire about our services or engage with our private concierge and lifestyle management services.
2. Information We Collect
Depending on your interactions with us, we may collect:
- Your name, email address, telephone number and contact details.
- Membership enquiries, service requests and correspondence.
- Lifestyle preferences, travel requirements and booking information.
- Information about family members, guests or other individuals where necessary to arrange requested services.
- Payment and transaction records.
- Website usage information and technical data collected through cookies and analytics technologies.
We may also process sensitive personal information when necessary to fulfil a particular request, subject to applicable data protection requirements.
3. How We Use Your Information
We use personal information to respond to enquiries, assess membership applications, provide concierge services, coordinate arrangements with suppliers, administer client relationships, maintain business records and comply with legal obligations.
Where required, we obtain consent before sending marketing communications or using optional tracking technologies.
4. Legal Basis for Processing
We process personal information where necessary to perform a contract, take steps before entering into a contract, comply with legal obligations or pursue legitimate business interests where those interests are not overridden by individuals’ rights.
Where required by law, including for certain sensitive information, we rely on consent or another applicable legal condition.
5. Confidentiality and Third Parties
Discretion and confidentiality are fundamental to our approach.
We may share information with trusted service providers, professional advisers and third-party suppliers where reasonably necessary to deliver requested services or meet legal obligations.
These may include hotels, aviation providers, travel specialists, transport operators and other relevant service partners.
We do not sell personal information to third parties.
6. International Data Transfers
As an international concierge business, we may need to share personal information with suppliers or service providers located outside the United Kingdom.
Where applicable, we take steps to ensure that international transfers comply with relevant data protection legislation, including the use of appropriate safeguards where required.
7. Information Security and Retention
We take appropriate organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, accounting and regulatory requirements.
8. Your Rights
Subject to applicable law, you may have the right to request access to your personal information, correct inaccurate information, request erasure, restrict or object to certain processing, request data portability or withdraw consent where processing relies on consent.
You may also raise concerns with the UK Information Commissioner’s Office.
9. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential functionality, understand website performance and improve visitor experience.
Further details about the technologies we use and the choices available to visitors will be provided in our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices or legal obligations.
The latest version will be published on this website.
11. Contact
For privacy-related questions or requests concerning personal information, please contact:
Billionaire Concierge Ltd
Email: privacy@billionaireconcierge.com
Website: www.billionaireconcierge.com
Registered office: Thorpe Meadows, Peterborough, PE3 6GQ, United Kingdom
Company registration number: 10564250